We advise all our customers to check the size and colors of the products prior to purchasing. We will deliver exactly that.
While selecting a product on our website, we will assure you receive the best customer service as you deserve it and we want you to be happy with your purchase. Being that we won’t have the pleasure of providing you this service in person, we ask all of our customers to please remember that we have a ‘NO RETURN POLICY’ on our products. If any purchase of ‘elezico.com‘ ever fails to meet your satisfaction, please contact our Products Specialists.
We will accept exchanges only if the dress is not the right size. If you are inquiring about an exchange, please send an email to firstname.lastname@example.org within 3 days of receiving your order and state your order number, designer name, style number and wearing date. Unlike other online retailers, we will do an exchange of the same style and color with a 15% restocking fee. We ask that you send the product in the same condition that you have received it. Please note, if this is not the case, you will not be able to receive an exchange.
Thank you for shopping with us!